Privacy Policy

By accessing or using our website or services, you consent to the practices described in this Privacy Policy.

1. 1. Information We Collect

   We may collect personal information when you visit our website, create an account, use our services, or communicate with us. This may include:

   • Full name
   • Email address
   • Phone number
   • Contact details
   • Payment or transaction information
   • Identification documents for verification (where required by law)
   • Any information you voluntarily provide while interacting with our platform

   We may also automatically collect information through cookies and similar technologies (see Section 7 below).

2. 2. Legal Basis for Processing Personal Data

   We process your personal information based on one or more of the following lawful grounds under Nigerian law:

   • Your consent
   • Performance of a contract or steps taken prior to entering one
   • Compliance with a legal obligation
   • Protection of your vital interests
   • Legitimate interests, provided they do not override your fundamental rights and freedoms

3. 3. How We Use Your Information

   We use your personal information to:

   • Provide, maintain, and improve our services
   • Create and manage your account
   • Process transactions and provide customer support
   • Verify your identity where necessary
   • Send you service-related alerts, updates, and notifications
   • Respond to your inquiries, comments, or complaints
   • Prevent, detect, and address fraud or illegal activities
   • Personalize your user experience
   • Send marketing communications only if you have opted in

   We will not use your information for purposes incompatible with those stated above.

4. 4. Data Security

   We implement appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal information, including:

   • Data encryption
   • Secure servers and firewalls
   • Access control and authentication measures
   • Regular security audits

   While we take reasonable steps to protect your information, no method of electronic transmission or storage is entirely secure. Therefore, we cannot guarantee absolute security.

5. 5. Information Sharing and Third-Party Access

   We do not sell your personal information.

   We may share your information with:

   • Service providers or contractors who assist in operating our platform or providing services
   • Payment processors and identity-verification partners
   • Regulatory authorities or law-enforcement agencies when required by law

   All third parties who process your data on our behalf are required to comply with Nigerian data-protection standards and to use your information only for the purposes we specify.

   If personal data is transferred outside Nigeria, such transfers will comply with the NDPA/NDPR cross-border data-transfer requirements.

6. 6. Your Rights

   Under Nigerian data-protection laws, you have the right to:

   • Access your personal data
   • Request correction or updating of your data
   • Request deletion of your data (subject to legal or contractual constraints)
   • Withdraw consent at any time
   • Object to the processing of your data
   • Request data portability
   • Lodge a complaint with the Nigeria Data Protection Commission (NDPC)

   To exercise any of these rights, contact us at: [email protected]. We will respond within the timelines required by Nigerian law.

7. 7. Cookies and Tracking Technologies

   We use cookies and similar technologies to:

   • Enhance your browsing experience
   • Remember your preferences
   • Analyze usage patterns
   • Improve our website performance

   You may control or disable cookies through your browser settings. However, disabling cookies may affect some features of our services.

8. 8. Data Retention

   We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy or as required by applicable Nigerian laws, including tax, regulatory, and anti-fraud requirements.

9. 9. Changes to This Privacy Policy

   We may update this Privacy Policy to reflect changes in our practices or legal obligations. When we make material changes, we will:

   • Post the updated version on this page, and
   • Update the "Last Updated" date above

   Where required by law, we will seek your consent to the updated policy.

10. 10. Contact Us

    If you have questions about this Privacy Policy, your rights, or our data-handling practices, please contact us at:

    Email: [email protected]

    We are committed to addressing your concerns and protecting your privacy in line with relevant laws.